User Guide - ServiceTrade for Field Technicians

Learn how to use ServiceTrade for phones and tablets.

Shawn Mims avatar Aaron Shoemaker avatar Brian Smithwick avatar
26 articles in this collection
Written by Shawn Mims, Aaron Shoemaker, and Brian Smithwick
Quick Tutorials

Adding and Completing a Job in the Field

How to add and complete jobs via a tablet.
Aaron Shoemaker avatar
Written by Aaron Shoemaker
Updated over a week ago

Alternative routing options to Apple Maps

How to use map apps other than Apple Maps.
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Written by Aaron Shoemaker
Updated over a week ago

Bulk Uploading Photos to a Job (Android)

Save time by bulk uploading photos.
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Written by Aaron Shoemaker
Updated over a week ago

Bulk Upload Photos to a Job (iOS)

Save time by bulk uploading photos.
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Written by Aaron Shoemaker
Updated over a week ago

Changing Item Prices on a Field Invoice

Learn how to adjust prices in the field if necessary.
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Written by Aaron Shoemaker
Updated over a week ago

Creating a Work Acknowledgement and Invoicing in the Field

Learn how to get customer signatures in the field.
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Written by Aaron Shoemaker
Updated over a week ago

Disabling Private Browsing Mode on iPad

Work Acknowledgements do not work with Private Browsing enabled.
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Written by Aaron Shoemaker
Updated over a week ago

Enabling Password Saving for Safari on iOS (Tablet Mode)

Have Safari save your password so that you don't have to keep entering it in Tablet View.
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Written by Aaron Shoemaker
Updated over a week ago

Guide for On-Call Technicians

Set up on-call technicians and add jobs in the field.
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Written by Aaron Shoemaker
Updated over a week ago

Managing Appointments with More Than One Assigned Tech

FAQ for jobs with multiple techs.
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Written by Aaron Shoemaker
Updated over a week ago

Monitoring Mobile Data Usage

Keep tabs on how much data you are using.
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Written by Aaron Shoemaker
Updated over a week ago

Setting Default Apps on Mobile Devices

Set up your device to save time.
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Written by Aaron Shoemaker
Updated over a week ago

Uploading a video file to ServiceTrade mobile (iOS)

Share videos to ServiceTrade mobile.
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Written by Aaron Shoemaker
Updated over a week ago

What Is Visible to Techs in the Field?

Learn what information is available to technicians.
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Written by Aaron Shoemaker
Updated over a week ago

Working in Areas with Poor Cellular Signal

Understand how the app works in low/no signal areas, and plan.
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Written by Aaron Shoemaker
Updated over a week ago

Techs can View/Edit Tags in Tablet

Technicians can View/Edit Tags in Tablet
Brian Smithwick avatar
Written by Brian Smithwick
Updated over a week ago