The first thing you'll notice about the new mobile app from ServiceTrade is how different it looks. Rest assured, all the same functionality you're accustomed to (and more!) is still available for you. This article briefly highlights a few of the new ways to navigate your way through the redesigned app.
Selecting Appointment Type
Choose what type of Appointment you're searching for by tapping the corresponding button at the top of the Appointments view. You can choose from Scheduled, Unscheduled or Completed.
You'll find everything you need right there on the screen when you open an appointment. Simply swipe up with your finger to view anything associated with the current Job such as Services, Paperwork, etc., or swipe left to view the Technicians currently assigned to the Job.
Selecting Clock-Event Type
You can now select what type of Clock In you want simply by swiping left / right with your finger. This can be done straight from the Job view, or by tapping on the colored area near the bottom of your screen to open the Log Time view.
With our new mobile app, you can choose what purpose your attachment should be categorized as by tapping the Attachment Purpose field and choosing from the list. This helps keep your attachments organized for both technicians and office employees to easily keep track of photos, documents, etc.
There is no longer a separate area to show any items that are Pending Sync. When you see this icon appear, it means that the item has not yet synced to the ServiceTrade server. Once you enter an area with good cellular or WIFI service, these items will automatically sync to ServiceTrade on their own.
If you'd like complete training and instructions for running a full Job in the mobile app, consider enrolling in one of our Certification Courses.