ServiceTrade is available for desktops, tablets, and mobile phones.   This article covers the system requirements for office and field users.



ServiceTrade desktop is a web-based application, intended for office users such as service managers, schedulers, sales, accounting, etc.  

Continuous internet connectivity is required with a minimum download speed of 5 Mbps.

Supported browsers:

Note: Microsoft no longer updates or supports Internet Explorer.  Please upgrade to Microsoft Edge.

Supported desktop operating systems:

  • macOS 10.10 or higher
  • Windows 8 or higher
  • Fedora Linux 26 or higher

Minimum Requirements for Dispatch Board Use:

Processor:  2012 Intel Core i5 or Equivalent
Memory: 4 GB of Ram
Operating System: Windows 8.1, Mac OS 10.9.5, Ubuntu 16.04, Fedora 25 (or higher).

ServiceTrade desktop is neither recommended nor supported for iOS or Android.



Field technicians will use the mobile app to clock in and to perform basic work on a job, such as adding comments or photos. The tablet web app is used for advanced functions, such as filling out blank paperwork.

ServiceTrade Mobile App:


  • iPhone 5 or higher is supported.


Note: We are not aware of any Android devices which have the Google Play Store and ServiceTrade does not work on.  With some vendors, the camera built-in to the ServiceTrade app may not flash.  We generally recommend the stock / standalone camera app anyway, as it is usually more feature-packed. It is easy to add photos from the camera roll or gallery into ServiceTrade. 

ServiceTrade Tablet View:

Apple (iOS 7 or higher required):

  • Any iPad model other than the first generation iPad is supported.
  • First generation iPad Air and first generation iPad Mini are supported.

Android (Android 2.3.3 or greater required): 

Cellular-capable versions of all listed tablets are strongly recommended.  



Which device should I get for the field?

  • We strongly recommend cellular iPads.

Why do you recommend iPads?

  • Consistently better cellular strength.
  • Consistent software across various sizes and devices.
  • Regular OS updates.
  • ServiceTrade for iOS is usually 6 months ahead of Android.
  • Support history.
  • Customer feedback.

Is there a mobile "admin" app?

  • No.  The mobile app is intended for technician/field use only.
  • Office users should use, from a desktop/laptop class device running Windows 10, macOS, Linux, or Chrome OS.

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