Contracts in ServiceTrade are built by specifying the rule (or rules) that apply to entries in a list of standard items. Items may be given a set price per unit, or markup rules can be established to assign prices based on cost. There are also additional rules that can bet set to govern a contract, such as Payment Terms, Minimum Charge, Administrative Charge, etc.
This article will guide users through the process of managing Contracts in ServiceTrade.
The most basic Contract rule is a “per each” price. This involves applying a set price for any item in your item list. When an Invoice or Quote is built that includes the specified line item, the item rules will set the price of that item.
Additionally, you may choose to specify a "Cost Markup" rule for individual items in your item list. Clicking on the box labeled ‘Per Each’ will allow you to select the "Cost Markup" option from a drop-down list.
Note: Per each and cost markup rules will always override contract-wide markup rules.
Every invoice generated with this contract will receive these payment terms by default. Options include: Due Upon Receipt, Net 7, Net 10, Net 15, Net 20, Net 30, Net 45 Net 60, Net 90, Net 120.
Every invoice generated with this contract will total at least this minimum amount.
An additional administrative charge line item of this amount will be added to each invoice generated with this contract.
Additional line items specified in this section will be added to each invoice generated with this contract.
Cost markup allows you to modify the markup of groups of items according to cost. Items with a cost less than or equal to the amount within the first field will be marked up by a percentage indicated in the second.
Every invoice generated with this contract will include these invoice notes.
Detail Level for Customer
You can specify the detail level that your customer sees on invoices and quotes that you create with this contract. If you do not choose customer detail levels for this contract, your account's default detail levels will be used.
Note: When you select a new detail level for a Quote or a Invoice, this view will only be applied to new Quotes or Invoices created with the Contact. Existing Quotes or Invoices created with the Contract will be unaffected.
Terms and Conditions
You can specify the terms and conditions under which jobs, quotes, and invoices for this contract will be delivered. If you do not choose terms and conditions for this contract, your account's default jobs, quotes and invoices terms and conditions will be used.
Job Terms & Conditions
The Terms & Conditions you select here will be included on the paperwork that your customers sign during work acknowledgement.
Quote Terms & Conditions
The Terms & Conditions you select here will be included on Quotes when your customers review them. If Terms and Conditions are selected, your customers must acknowledge that they accept these Terms and Conditions when they approve your quotes.
Invoice Terms & Conditions
The Terms & Conditions you select here will be included on Invoices that your customers receive. If Terms and Conditions are selected, your customers must acknowledge that they accept these Terms and Conditions when they pay your invoices via Invoice Link.
This section of the Contract page shows all of the Contracts that are Child Contracts of the current Contract you are viewing. To read more about Child Contracts and Contract Inheritance, please see our article on Service Contracts and Inheritance.
This section of the Contract page shows the user all of the Invoices that are currently using the specific Contract you are viewing. In the upper right of the accordion bar it shows the total dollar amount of all invoices currently using this Contract.
Comments and Attachments
Comments and Attachments can be added to Contracts in the same way that they can be added to other entities within ServiceTrade. Standard visibility options are available for each, including "Only Your Company" and "Everyone."