Monitoring Mobile Data Usage

For most users, the ServiceTrade Mobile App does not use a significant amount of data. Our biggest customers, on average, use about 1GB per month per tablet (This is all data for the tablet, not just ServiceTrade.)

If you see higher cellular data usage than expected and would like to check and mitigate it, follow the steps below:

Check Cellular Data by App

Apple

Click here for iOS instructions on checking cellular data by app.
Note: iOS does not reset the data counter automatically, but you can use the "Reset Statistics" button at the bottom of the screen Apple is referring to. This will restart the counter.

Android

1. Go to Settings.
2. Tap Data Usage to see usage by the app for the current period. You can view the data usage by apps here and even set a cellular data limit.

The ServiceTrade Mobile App is Using Lots of Data?

Review recent Jobs and your Techs processes.
Are techs uploading too many videos or photos?