Important Note: This article was put together by ServiceTrade as a tool for you to send to your customers when they need help accessing your Service Portal. ServiceTrade cannot support your customers and they will need to contact your organization directly if they need further assistance.
Because we do not support your customers directly, linking to this article is not recommended or even possible, as it requires being signed into an active ServiceTrade account. Below you can download a PDF with instructions that you can send to your customer.
Download the following PDF: