Important Note: ServiceForms is now ServiceTrade InspectionManager. InspectionManager retains all of the inspection automation benefits of its predecessor but with some important additions. To read more about this exciting change, read more here.
Additional Resources in the Device Magic Help Center
The Device Magic Help Center has a wealth of useful resources for understanding and using the application successfully. This article lists and links to some of those resources that you may find helpful. The complete collection of Device Magic articles can be found here.
A comprehensive guide to navigating the Management Console, the central hub of your Device Magic account.
How to add your company’s logo to the Device Magic Mobile Forms app for your organization (requires an Enterprise Plan with DM).
How to organize Devices and Forms so only certain Devices have access to certain Forms.
How to manually add new users to your organization and manage their permissions.
A collection of articles that will help you understand the various types of form fields and their capabilities.
How to update your template if you make changes to your mobile form.
How to send submission data to an email address collected on the form (for example, a customer).
Instructions on how to set rules that determine when a Destination is active, based on the data collected from your forms.
How to access, copy, and submit forms saved as drafts in the Mobile Forms application.
How to locate a missing submission in your Management Console.
How to troubleshoot missing data in your form submissions.
How to edit/update submission values in previously submitted forms.
How to resend a submission to one or more of its Destinations.
How to troubleshoot issues/errors with form deliveries in the Management Console. If the delivery problem requires editing submission values, more information can be found here.
Troubleshooting steps for forms that get stuck in the Mobile Forms app during submission.
Troubleshooting steps for if your Mobile Forms app crashes.