User

Adam Graetz

Member since
Total activity 165
Last activity
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Followed by 1 user
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Activity overview

Latest activity by Adam Graetz

  • Adam Graetz created an article,

    Photo and Video Attachment Storage Enhancements (Android 5.4.1)

    What's Included? This update enhances how the Android Mobile Application handles photos and videos taken in the Mobile App. When "Sync photo and video attachments to this device" is enabled, photo ...

    • Adam Graetz
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Adam Graetz created an article,

    About the ServiceChannel + ServiceTrade Integration

    ServiceTrade has developed an integration between ServiceTrade and ServiceChannel. This is hosted, managed, and supported by ServiceTrade. The integration transfers information between ServiceChann...

    • Adam Graetz
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Adam Graetz created an article,

    The New Dispatch Board

    Important Note: The New Dispatch Board is currently in Open Beta and is only accessible by request at this time for companies with fewer than 100 technicians. Please contact your Account Manager if...

    • Adam Graetz
    • Updated
    • 3 followers
    • 1 comment
    • 0 votes
  • Adam Graetz created an article,

    Photo and Video Attachment Storage Enhancements (iOS 5.4.2)

    What's Included? This update significantly enhances how the iOS Mobile Application handles photos and videos when uploaded to job appointments. Technicians can now see and access unsynced and synce...

    • Adam Graetz
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Adam Graetz created an article,

    Incomplete Reason Workflow and Asset Deficiency Page Enhancements, Deficiencies Link on Service Details Page (iOS/Android 5.4)

    What's Included? This update sees enhancements to the Incomplete Reason Workflow to streamline your tech's user experience by adding an "Other" reason and no longer requiring text input for comment...

    • Adam Graetz
    • Updated
    • 2 followers
    • 0 comments
    • 0 votes
  • Adam Graetz commented,

    Hi Precious, thank you for your feedback on this. We are constantly updating and improving our support documentation, and we have updated this article accordingly to be more accurate.

  • Adam Graetz created an article,

    Accessing ServiceTrade Webinars

    ServiceTrade offers webinars that help commercial service contractors grow and improve their business. You can sign up for future webinars and access previously delivered webinars on the following ...

    • Adam Graetz
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Adam Graetz created an article,

    Working with the ServiceTrade API

    The ServiceTrade API is a RESTful web service that allows interaction with ServiceTrade's system. API Documentation Technical API documentation is not contained in the Help Center. If you want more...

    • Adam Graetz
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Adam Graetz created an article,

    On-Break Clock Event (iOS/Android 5.3)

    What's Included? A new On-Break Clock Event type has been added for technicians to track their time in the field more accurately. There is also a new look and feel for the mobile login screen. On-B...

    • Adam Graetz
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Adam Graetz created an article,

    Creating and Managing Attachments in the Mobile App

    This article will walk Technicians through the process of creating and managing attachments on a Job Appointment in the ServiceTrade Mobile App for iOS. Important Note: The maximum per-file size fo...

    • Adam Graetz
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes