Adam Graetz
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Latest activity by Adam Graetz
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Adam Graetz created an article,
Accessing Asurio BirdDog Help Center Articles & Support
How to Access Asurio BirdDog Help Center Articles All Asurio BirdDog documentation is currently not automatically visible in our Help Center to every user. Follow the steps below to view these arti...
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Adam Graetz created an article,
Managing Job Items in the Mobile App
This article walks users through working with and managing Job Items within the ServiceTrade Mobile App. Adding Items to a Job On the Select Job Items page, technicians can add items individually o...
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Adam Graetz created an article,
Signing Up for ServiceTrade Certifications
This article walks users through the simplest way to create a Thinkific account for enrolling in our ServiceTrade Certifications. You can view and enroll in a Certification course of your choosing ...
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Adam Graetz created an article,
Job Name & Job Items Workflow Enhancements (iOS/Android 5.0)
What’s Included? The release of the ServiceTrade Mobile App 5.0 for iOS and Android gives techs the ability to more efficiently and effectively add, view, and manage Job Items in the field. Technic...
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Adam Graetz created an article,
Configuring Your Email Settings for ServiceTrade Email Notifications
This article provides recommendations for checking spam/junk email folders and allowlisting ServiceTrade and our related products' email domains so that you can ensure that you and your customers a...
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Adam Graetz created an article,
About the TomTom + ServiceTrade Integration
TomTom has built an integration with ServiceTrade and their GPS WebFLEET navigation products. If you are interested in setting up a ServiceTrade + TomTom Integration, please contact the TomTom Su...
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Adam Graetz created an article,
Recent Changes for Record IDs - Important Information for ServiceTrade Customers
This article details the ways in which ServiceTrade Record IDs have recently changed. The way Record IDs in ServiceTrade are generated has changed. As a result of this change, Record IDs will chan...
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Adam Graetz created an article,
Best Practices for Implementing Field Invoicing from the ServiceTrade Mobile App
Empowering your Technicians to send Invoices from the field via the ServiceTrade mobile app improves your collection time for cash-on-delivery customers. This article will walk you through best pra...
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Adam Graetz created an article,
Searching Jobs by Items, Clock Events, or Appointments
ServiceTrade provides users with powerful access to their data by allowing Jobs to be searched using a variety of different criteria, including Items, Clock Events, and Appointments. Using Addit...
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Adam Graetz created an article,
Overview of Service Granularity
Service granular association provides ServiceTrade users a more effective and efficient way to associate important information such as Attachments, Comments, and other details to a specific Servi...
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